The 2008 Recipients' Profiles
 

 

Philippine Quality Award for Performance Excellence


UNITED LABORATORIES INC. (UNILAB)

Unilab Presentation

United Laboratories Inc. (UNILAB) is a 100% Filipino owned private organization with a strong presence in the Asean region that develops, manufactures and markets a wide range of prescription and consumer products. From a small drugstore in Manila in 1945, it has grown to be a dominant market leader with its own manufacturing facilities in the Philippine pharmaceutical industry. Unilab was built on the concept of “Bayanihan”, or working together for the common good.

To provide the best quality and affordable healthcare to Asia, the company recognizes the value of having the finest talents in its 3,000 strong workforce, the very foundation of our business. It is with this spirit that Unilab continues to grow – through a community of action, enthusiasm, excellence at work and teamwork. This is evident in all of the initiatives of the company in achieving its vision by converting opportunities into sustainable business growth; nurturing a culture of innovation and; delivering better value to our partners and consumers. A fundamental set of principles that sets us apart – Quality, Affordability, Service to Community and Working Together in the Spirit of Bayanihan.

This is the reason why the company makes sure that our healthcare products are worthy of our consumers’ trust. Our products have earned the trust of doctors, hospitals, pharmacists, even mothers. Making Unilab the largest and leading pharmaceutical and healthcare company in the country, and, the Trusted Quality Healthcare.

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Recognition for Proficiency in Quality Management

First Philippine Industrial Corporation (FPIC)

FPIC Presentation

First Philippine Industrial Corporation (FPIC) is a joint venture of First Philippine Holdings Corporation (60%) and Shell Petroleum Company Limited of the United Kingdom (40%). For nearly forty (40) years, FPIC has transported more than 150 billion liters of gasoline, diesel, jet fuel, and other petroleum products of the oil companies through a pipeline system from Batangas to Metro Manila. It provides the safest, most reliable, and most economical bulk fuel transport contributing to nation building and sustainable development.

FPIC’s Management System is certified to six (6) international standards: ISO 9001, assuring quality of service; ISO 14001, ensuring protection of the environment; OHSAS 18001, promoting health and safety in the workplace; SA 8000, mandating decent working conditions for its workforce and those of its suppliers; ISO 27001, securing information assets, and Investors in People guaranteeing success through people. FPIC continuously updates its technology through international partnerships, and collaborates with its communities and other stakeholders to ensure responsible operation.
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Recognition for Commitment to Quality Management



Sutherland Global Services

Sutherland Global Services Presentation

Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Customer Management and Back-office services for Fortune 1000 clients. Started it’s operations in 1986 in Rochester, New York, and now employs over 22,000 professionals offering right-shored, blended services from its 22 delivery centers in the United States ,India, Canada, Mexico, Bulgaria and the six (6) delivery centers here in the Philippines

Sutherland in the Philippines started it’s operations in 2005 and has grown to over 7,000 employees in the last three years and in five locations (Makati, Clark, Camarines Sur, Davao and Tarlac). Recently won the Most Outstanding Employer award from the Philippine Economic Zone Authority (PEZA); a coveted award participated by various companies across all industries in the country. Sutherland Philippines currently provide BPO services to world renown companies in telecommunications, securities, technology, banking and finance, software, e-retail, ISP, and social networking industries.

Today, Sutherland is known for its strategic differentiators and deep domain knowledge of key markets. The Company thrives on complex, multi-geographic and multicultural delivery and higher-end services that require close and seamless integration with client operations.

In every engagement, Sutherland develops a deep understanding of the client’s existing processes and technology, evolving from being just a provider of outsourcing services into a strategic partner.

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