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The Philippine Quality Award (PQA) is the highest level of national recognition
for exemplary organizational performance. It aims to stimulate local companies
and organizations to improve quality and productivity for the pride of
recognition while obtaining a competitive edge and providing example to
others. The PQA establishes guidelines and criteria that can be used by
local organizations regardless of size, sector and maturity. It also provides
specific guidance for globally-minded organizations that wish to learn
how to manage for high quality by making available detailed information
on how recipient organizations were able to change their cultures and
achieve eminence. Thus, it promotes sharing of information and benchmarking
of best practices and results among organizations pursuing quality improvement.
The PQA is the centerpiece program of the National Action Agenda
for Productivity (NAAP), the blueprint for the country’s integrated
approach to improve economy-wide productivity during the term of former
President Fidel V. Ramos in response to the growing challenges of globalization.
It was created through Executive Order 448 on October 3, 1997 and on February
28, 2001 it was institutionalized through the signing of Republic
Act 9013, also known as the Philippine Quality Award Act (See Implementing
Rules and Regulations). The PQA sets a standard of excellence to help
Filipino organizations achieve world-class performance and serves as a
“template” for competitiveness based on the principles of
Total Quality Management (TQM). It is a national quality award comparable
with the Malcolm Baldrige National Quality Award (MBNQA) of the US and
those in Europe and Asia.
The PQA has three objectives, which are as follows:
1. To promote standards in organizational performance comparable
to those of leading business abraod, pursuant to the country's effort
to be globally competitive;
2.
To establish a national system for assessing quality and productivity
performance, thus providing local organizations regardless of size, sector
and maturity with criteria and guidelines for self-assessment to guide
their quality and productivity improvement efforts; and
3. To recognize organizations in both the private and public sector
which excel in quality management and overall organizational performance,
thus providing Philippine industries with benchmarks and models to emulate.
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