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| Criteria | |||||||||
The Criteria are the basis for organizational self-assessments, for making Awards, and for giving feedback to applicants. In addition, the Criteria have three (3) important roles in strengthening Philippine competitiveness: ·
To help improve organizational performance practices, capabilities and
results; The Criteria are designed to help organizations use an aligned approach to organizational performance management that results in: ·
Delivery of ever-improving value to customers, and stakeholders, contributing to organizational sustainability; The criteria are built upon a set of inter-related Core Values and Concepts. These values and concepts are embedded beliefs and behaviors found in high-performing organizations. They are the foundation for integrating key business requirements within a results-oriented framework that created a basis for action and feedback. The following are the said core values: ·
Visionary Leadership Key Characteristics of the Criteria ·
The Criteria focus on business results. |
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PQA
CRITERIA CATEGORIES |
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| The seven PQA Criteria Categories are designed specific to four sectors as shown: | |||||||||
| BUSINESS 1. Leadership 2. Strategic Planning 3. Customer & Market Focus 4. Measurement, Analysis, & Knowledge Management 5. Workforce Focus 6. Process Management 7. Results |
EDUCATION 1. Leadership 2. Strategic Planning 3. Student, Stakeholder & Market Focus 4. Measurement, Analysis, & Knowledge Management 5. Workforce Focus 6. Process Management 7. Results |
HEALTH
CARE 1. Leadership 2. Strategic Planning 3. Focus on Patients, Other Customers & Markets 4. Measurement, Analysis, & Knowledge Management 5. Workforce Focus 6. Process Management 7. Results |
PUBLIC 1. Leadership 2. Strategic Planning 3. Customer & Public Focus 4. Measurement, Analysis, & Knowledge Management 5. Workforce Focus 6. Process Management 7. Results |
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For the Business Criteria for Performance Excellence
Item Listing, Scoring System and Guidelines, click
here.
For the Education Criteria for Performance Excellence Item Listing, Scoring System and Guidelines, click here. For the Healthcare Criteria for Performance Excellence Item Listing, Scoring System and Guidelines, click here. For
the Public Sector Criteria for Performance Excellence Item Listing, Scoring
System and Guidelines, click
here. |
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