Previous PQA Awardees Testimonials
As a PQA recipient, what was its impact to the overall organizational performance, to the employees and to the management?
For the entire organization, it gave the entire agency more confidence, confirming that the quality of our operations was worthy of an award. The award also made NSO more aware of TQM not just as a practice, but really as a way of operating our agency, locking us into a quality management mode of thinking. There is also the pride that goes with being the first national government agency to receive the PQA Commitment Award.
For the employees, apart from the pride mentioned above, the impact of the awards is in terms of a raised level of consciousness and a different perspective of customers and clients. Looking at each other as a client whom we have to serve with a quality at par with the private sector made for higher standards.
For the management, the award has put a premium on all the activities covered by the seven (7) espoused criteria. There is a more conscious effort to document and institutionalize. Feedback and employee satisfaction is more at the forefront of operations, whether statistical, civil registration, or administration.
National Statistics Office
Overall Organization Performance: Having been recognized as PQA recipient, it has promoted better communication and cooperation between employees and management and also it has encouraged participation of the rank and file level for the company improvement.
Employees: It boosted employees morale; proud that ASTEC has been recognized together with all the employees.
Management: It promotes better relationship between top management and employees.
Astec Power Inc.
We have realized that we are on the right track and we were challenged to aim for higher level of recognition of the PQA award. We also realized our strengths as well as our weaknesses.
Texas Instruments (PHIL.), Inc.
Overall Organizational Performance: It pushes the organization to sustain its standards of excellence and pursue further improvement. The challenge is there. The expectations are high. These are matched by unwavering zeal and commitment for organizational excellence. Excellence has become the guiding light of the organization in all the things that it is doing.
Employees: City employees have become more cognizant about quality, productivity and such other elements which hardly carried weight before. There is a sense of pride and belonging to everyone.
Management: Excellence has become the battle cry of management. The management as a whole strives to go beyond institutional routines to achieve excellence. Some of the processes that the management has undertaken to adopt and institutionalize include benchmarking with private institutions, attendance on quality-oriented fora/seminars, application of newer technologies and the like.
City Government of Marikina
Overall Organizational Performance: The PQA award instigated a challenge and have motivated us to do better. To prove that we deserve the honor, we are continuing our efforts toward a more progressive achievement.
Employees: It makes the employees better appreciate the company’s effort in developing and utilizing their full potential.
Management: We in management realize that our efforts to aim for best work practices are now recognized nationally. We can only hope it will move us to achieve international recognition.
Yazaki Torres Manufacturing, Inc.
Overall Organizational Performance: This had improved our organizational performance since everyone is conscious on how we could maintain the current performance if not to exceed it.
Employees: The PQA award is a source of inspiration to all employees and have boosted their morale. A sense of pride is felt by everyone.
Management: It created an obsession to quality and a passion to do the best we could.
PSi Technologies, Inc.