Recognition for Proficiency in Quality Management

UNITED LABORATORIES, INC. (UNILAB)

UNITED LABORATORIES, INC. (UNILAB) is a 100% Filipino-owned private organization that develops, manufactures and markets a wide range of ethical and consumer products.

Unilab traces its roots back to a small corner drugstore in war-torn Manila in 1945. It was called United Drug Company, Inc. then and was engaged in the wholesale and retail of medicines. Unilab has since grown to be a dominant market leader with its own manufacturing facilities in the Philippine pharmaceutical industry.

Unilab was built on the concept of “Bayanihan”, or working together for the common good. The word comes from the Tagalog words “bayan” (community) and “anihan” (harvest). It is a Filipino tradition to have the entire community help at the time of harvest and share in the fruits of their labor. There is another theory that says the word “Bayanihan” comes from “bayani” or hero, someone who helps a neighbor tackle a big task, such as moving a house.

“Bayanihan” in Unilab means teamwork, looking after the welfare of those in need, enthusiasm and excellence at work and sharing the fruits of a common effort. In times of difficulties, it also serves as the anchor that guides the company’s action. It is embodied in the United Creed, the philosophy by which employees’ corporate lives is guided, and is reinforced in the Unilab Hymn which is sung in every corporate gathering. One of the strongest manifestations of Bayanihan is the harmonious and non-union-based industrial relations between management and the employees. Instead of a union, Unilab institutionalized the Employees’ Council, a body of representatives elected by all Unilab employees that looks after the welfare and benefits of the employees.

Unilab has 10 ethical marketing divisions: Therapharma, Westmont, LRII, Medichem, UAP, Biomedis, Pediatrica, Biofemme, Unilab Nutritionals and Ritemed.

MOOG CONTROLS CORP.

Founded in 1951, MOOG Inc. is a Multinational Corporation based in Buffalo, New York, USA and has grown to become a world leader in high-reliability motion control systems, with over 5,000 employees world-wide. MOOG Inc. has operating units in 26 countries and is continuing to re-engineer the business on a global model. Moog Inc. has been recognized in the two publications of the book “100 best Companies to work for in America” and was 13th in Fortune Magazine's list of The 100 Best Companies to Work for in America.

Moog Controls Corporation - Philippine Branch was incorporated on December 14, 1984. On April 15, 1985, the Export Processing Zone Authority (now Philippine Economic Zone Authority) approved the company’s application as a locator at the Baguio City Economic Zone.

Moog-Baguio, which started with 25 pioneer employees, is now 610 in manpower strength. The machine shop includes 293 employees. Assembly and Test is staffed with 104 employees. The remaining 213 are included in support and administrative departments.

The company’s principal product lines are servovalves and servoactuators that take the information generated by computers and converts it into hydraulic power and mechanical motion. The inputs to their products are the tiny electrical signals emanating from the control computers. Advancements in computer technology enhance the capabilities of products and their relevance in today's industrial society. Applications includes: Commercial Aircraft - Flight Controls and Engine Controls, Industrial Hydraulics and Industrial Electronics and Electric Drives.


Recognition for Commitment to Quality Management

FIRST SUMIDEN CIRCUITS, INC.

First Sumiden Circuits, Inc. (FSCI) is a joint venture among Sumitomo Electric Industries, Inc. (SEI, with 51%), First Philippine Holdings Corporation (FPHC, with 40%), and Sumitomo Corporation (SC, with 9%). Incorporated in March 1996, FSCI was registered with the Philippine Economic Zone Authority (PEZA) as a pioneer economic zone enterprise in April 1996. Its plant at the Special Ecozone of the Light Industry and Science Park (LISP) in Cabuyao, Laguna, was inaugurated in July 1997.

FSCI manufactures flexible printed circuits (FPCs) which are small, lightweight wiring components with electronic circuits printed on a flexible film. In order to meet customer needs for complex parts mounting indispensable for high density information transmission, FSCI have recently established flip-chip mounting technology for FPC application (FCOF). FPCs are widely used in electronic devices such as hard disk drives (HDDs), cell phones, car audio equipment, DVD and CD players, cameras, and printers. Consistent with its PEZA registration, FSCI sells 100% of its FPCs to the export market. These are either transported by air to its overseas customers, or by truck to its local multinational customers as constructive exports. FSCI uses freight forwarders to handle its export shipments, but delivers directly to its local customers.

FSCI strives to become a center for global manufacturing competence in FPC manufacturing. Part of the strategy of SEI in locating its plant in the Philippines is to locate near its customers, such as Fujitsu, Hitachi, and SHARP, all of which have factories in the Philippines. FSCI's strategic plan is guided by its vision of becoming the "world's leading manufacturer of flexible printed circuits" and its mission to "capture the flexible printed circuits market by providing the highest quality, lowest cost and fastest delivery time, in order to increase the value for our stakeholders".

FSCI is shaping a culture of innovation, empowerment, and agility that values employee learning and continuous improvement. Employees are guided by a set of core values, which have been published and disseminated to all employees through communication channels, training programs and company-wide activities following the deployment process of the performance management system. These values, manifested in employees’ behavior at all levels of the organization, are: Customer satisfaction, Ownership and commitment, Discipline, Teamwork, Integrity, Continuous improvement, and Respect for each other.

NEDA REGIONAL OFFICE I

National Economic and Development Authority (NEDA) Region I was established on 10 February 1975 as one of the regional arms of the NEDA Central Office. As such, it serves as the technical and administrative arm of the Regional Development Council of Region I (RDC-I), a regional counterpart of the NEDA Board. It is manned by 60 personnel with doctoral degree holders, doctoral units, masteral degree holders, masteral units, and baccalaureate degree holders.

The agency establishes and strengthens linkages and networks with clients and stakeholders to encourage pooling of resources, cost sharing and convergence of services, which enable them to deliver their major final outputs despite budgetary constraints.

The agency conducts a Weekly Saranay meeting and bi-weekly ManTeam meeting which strengthens the linkage between management and employees. In addition, representation of employees association (ONE-1) in the selection and promotion board, promotion, bids and awards committee and this ManTeam create an environment of empowerment and innovation.

It adheres to the E-Commerce Law, rules and guidelines of the Commission on Audit. It also adheres to RA 6713-Code of Conduct and Ethical Standards for government officials and employees, as evidenced by not having been legally sued.

They have two basic approaches for effective succession planning for career executive leader, (1) caretakership, where each Division Chief is assigned to act as “Office Caretaker” for a period of two (2) months, in the absence of both the Regional Director and the Assistant Regional Director; and, (2) cross-posting, where Division Chiefs are assigned to a specific division of their choice for a period of three (3) months to enhance their familiarity with the roles and functions of divisions other than their own.

Relevant information regarding the organization’s transactions and activities are made known to the public through the following: IRISNET, Ilocos Portal, which is a project of the Regional Information Technology and Electronic Commerce Committee (RITECC) Region 1; Regional Development Council Chronicles; Development Projects, Annual Regional Development Report highlights published in newspapers annually, and Quarterly Economy in the their website.

NEDA RO-1 has a defined strategic development process for long-term, medium-term and short-term time horizons. In each planning process, the applicant uses specific techniques such as SWOT and vision-mission review for long-term plans, key strategy formulation for medium-term plans and action planning for short-term plans. It uses meetings and seminars to gather data on customers and public needs, expectations, opportunities and others.

The recipient conducts weekly, bi-weekly, mid-year and year-end assessment sessions to identify the facilitating and hindering factors for its major final outputs. Such data and information are used to improve the value creation processes to achieve better performance, reduce variability, etc. and shared with other organizational units and processes.

They reinforces the use of knowledge and skills on-the-job by giving appropriate recognition to concerned staff for a job well done arising from own staff expertise, education and training, issuance of office designation either as a project team leader, IAD team leader, or project coordinator, and by special office assignments involving technical assistance either as a lecturer, resource person, facilitator, etc.

NEDA-RO1 has received various awards, commendations and citations such as Most Outstanding Regional Office (1994-1996, 2001-2003) given by the Central Office, appreciation for Experimental Sharing of 5S + 1 Program